Career path for claims adjuster

Introduction

The topic of this section is the career path for claims adjusters. The purpose of this section is to show the job requirements needed to become a claims adjuster such as education, training, and qualifications. Furthermore, this section will also show the professional certification of becoming a claims adjuster, experience opportunities, and promotions. This information is useful for those who are aspiring to become a claims adjuster because it shows the possible paths they can take to become a claims adjuster. All the data in this section is restricted to British Columbia only however, some of the requirements could be the same in other provinces. The order of subtopics include introduction, job requirements,  professional certification in BC, industry experience opportunities, and promotions.

Job requirements

To become a claims adjuster, one needs to meet the required education, training, and qualifications. First of all, completion of secondary school is required. After finishing secondary school, a bachelor’s degree, college diploma, or many years of experience of on-the-job training is required to start a job as a claims adjuster. A bachelor’s degree that is business related is most preferred and a college diploma related to Risk Management and Insurance is a requirement. Furthermore, Independent adjusters will need a license issued by the Superintendent of Insurance in British Columbia or wherever their province or territory is. Below is a figure showing the process of requirements for a claims adjuster. Figure 1: Claims Adjuster Requirements Source: (Workbc.ca, 2020)

Professional certification in BC

There are three levels as an insurance claims adjuster. The first level is an entry level license which is required to be signed by a higher-level adjuster, either level 2 or 3.  To qualify as a level 1 adjuster, C81: General Insurance Essentials part 1 and C82: General Insurance Essential part 2 are the courses required to be finished. Furthermore, level 2 claims adjusters can represent a licensed firm under authorization. There are four options to receive a level 2. The first option requires the following finished, C110: Essentials of Loss Adjusting, C111: Advanced Loss Adjusting, and two years of working as a level 1 adjuster.

Secondly, C11: Principles and Practice of Insurance, C110: Essentials of Loss Adjusting, C111: Advanced Loss Adjusting, and once again two years of work experience as a level 1 are the courses and experience required to become a level 2 claims adjuster. The third option includes C110: Essentials of Loss Adjusting, C111: Advanced Loss

Adjusting, C112: Practical Issues in Claims Management, another four CIP courses, and two years of experience to be finished in order to qualify as a level 2.

Lastly, the fourth option requires a CIP designation and one year of adjusting experience instead of two in order to advance as a level 2. Moreover, a level 3 claims adjuster owns a management position. Applicants must demonstrate that they can demonstrate a higher level of knowledge and experience in order to maintain their position. In addition, they must have successfully finished CIP and FCIP designation and have been licensed for “5 of the preceding 7 years, with at least 3 of those as a licensed level 2 insurance adjuster.” Below is a figure showing the process of the licensing certification for a claims adjuster. Figure 2: Claims Adjuster Licensing Certification Source: (Insuranceinstitute.ca)

Industry experience opportunities

There are many ways to get industry experience to prepare for this career. Applying for an internship is a great way to gain experience and knowledge before starting your new job as a claims adjuster. To apply for an internship, you can reach out to your connections or you can go on job listing websites such as Indeed, Glassdoor, Career Building, or LinkedIn. Another great way to gain experience and knowledge before starting your job is to shadow another experienced claims adjuster. This is a great way to directly ask them what questions you have.