The everchanging customers’needs push organizations to constantly change and adapt to their market. These changes result in high competitiveness in the market and a limited workforce that drives today’s fast-paced business environment. The term Fast Paced Environment means that employer’s needs high productivity at all costs,therefore for the employee, his work time will be higher than his revenue , (Ulrich ,2012). In order to achieve their goal, managers came up with two models of management namely the scientific model which has been published the first time in ‘’the scientific model of management’’ by Taylor (1912), this model is focused on improving work efficiency (Cole ,2004). In contrast, the second model which is the Human Relation Model created by Mayo (1920) is focused on the employee’s wellness at work. In fact, this model suggests that caring about the employee encourages effectiveness in the tasks performed. This essay will discuss which of the scientific management and the human relation best fits the current fast-paced business environment. To do so, the essay will first define each model and contrast them by showing their advantages and limitations . Finally, it will be analysed both by giving some differences and similarities .
MAIN BODY
To start with, the majority of people at the scientific management time do not have enough knowledge, so they just had to do a specific task without taking any decision. Taylor’s answer to the problem of efficiency was practice scientific management and he came up with the principles of scientific management. These principles talk about the requirements for this scientific approach, we have: Develop one best scientific method to do any task, select and train scientifically in order to make each employee better in the task assigned to him, to discuss with the employees so that each part of the work is done correctly, the work must be divided, that is to say each employee must do a precise task.(Mc Williams, 2013). Scientific management can be found nowadays in some companies such as McDonald. There are many examples to show that McDonald\’s is based on the principles of scientific management to work. Firstly, McDonald created his university in 1961, named Hamburger University, which offers workers management training, operations development, familiarity practices with equipment and interpersonal skills. Secondly, McDonald has a technique that allows employees to work in a unique and uniform way. Thirdly, Mc Donald rewards his employees for a job well done
CONCLUSION
To sum up this discussion, we must say that , high competitiveness, market expectation and globalization are the characteristics of fast paced environment. To overcome this situation, both Human Relation model that is focused on human being wellness and Scientific Management which is about find scientifically methods to perform task have come. Actually people have knowledge , it is impossible for them to not know what they are doing , they cannot work as machine , they need to be confident and know what they are doing to be best , therefore Human relation will be good for employers for this current environment if they want productivity. Nonetheless scientific management is not bad but human relation fits best the fast moving environment.